Everyone Is An Operator

On the basis of flat organization, the company promoted "everyone is an operator" and revised its vision to "To become a No.1 enterprise and team".

Everyone is an operator, that is, everyone is a boss. The boss needs to think twice before doing anything. Is it good for customers? Is it beneficial to employees? Is it beneficial to society?

Every morning at dawn, the guard person will grab a broom in one hand and a dustpan in the other to clean the front door of the company. The purpose of doing this is not to deal with the inspection of the superior and be forced to do it passively, but to know that keeping the company's clean can bring good impression and good mood to employees and customers. Because they are the bosses.

The salesperson confirms the meeting room in advance, arranges the tables, chairs and conference materials horizontally and vertically, greets at the door in advance, greets with a smile, and prepares coffee and tea according to the guests' preferences. Everyone knows that they are not only doing the little things of adding tea and pouring water, but also receiving noble customers. Everyone knows the importance of customers and is grateful for customers coming from afar. Because they are bosses.

The production personnel carefully carried out the equipment spot check, water change, groove brushing, dosing, analysis, and inspection of each nozzle, each transmission, the conductivity of pure water, and the temperature and humidity of the workshop. On the premise that everything is normal, select the appropriate conditions according to the characteristics of the product to ensure that it is correct at one time and avoid rework and correction. Guided by the original intention of providing customers with high-quality products, we should be grateful and awe, face every product with "I am the root of the problem, and love is the answer to the problem". We should take the initiative to learn and grow, and become a talent to find and solve problems. The circuit graphics on the PCB, which are connected from point to face, front to back, and back to back, are not only the password to a happy future, but also the magnificent poem depicted by the sweat of youth, because we are all bosses.

Because we are all bosses, we all face customers directly, and we know more clearly what the deep meaningful name "customer" means. The company is united in shape and spirit, and insists on taking customers as the center to create value for customers. Everyone keeps the customer in mind, works harder, has vitality in thought, has courage in action, and solves problems more effectively.

Chairman Liu said that it is meaningless to tell me how to deal with this defective product. What we need is to know why it is defective. If the cause is not found, it will happen again. We cannot let customers take risks, and we must solve it from the source.

There are reasons behind every problem. And it is more important to explore the cause of the result directly than to explore the result of the fact. The right way of thinking is more important than the solution of the problem.

We know that there is always a limit to people's cognitive ability. If we don't give up our inherent thinking, continue to communicate and collide with top cognitive people, and break this limit with external forces, we will never be able to improve. Therefore, we particularly cherish the valuable opinions of customers and supplier partners every time they monitor and exchange, implement them quickly, refine them in practice and improve them in doing things.